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Privacy policy

Privacy policy

May 2018

At Club Villamar we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which Club Villamar operates. The website available at https://www.clubvillamar.com, including any of its subdomains or sections (the "Website") and any of the mobile services linked to the Website are operated by Club Villamar N.V., ("Club Villamar"). This Privacy Policy deals with the processing of Website and users’ personal data by Club Villamar as part of the services provided through the Website.

By accessing and using the Website or use of the services, it is understood that the user has read and agreed to the terms of this Privacy Policy. The date at the beginning of this Privacy Policy refers to the latest update of this Privacy Policy, which will be applicable from the date of publication. Thus Club Villamar recommends that this Privacy Policy is reviewed on a regular basis by the user. Some of the services provided through the Website may be subject to specific privacy policies that will complement or, if in conflict with this Privacy Policy, supersede the terms of this Privacy Policy. The user will accept any specific privacy policies that may apply before the provision of such service commences. Additionally, access and use of the Website, and use of the services are subject to the Terms of Use.

1. PERSONAL DATA FILES, PURPOSES OF THE PROCESSING AND TYPES OF PERSONAL DATA

Club Villamar process personal data collected through the services for the purpose of managing the Website and also for providing or improving the provision of services, including emailing about the service, the content accessed by the User or with information about the service or the Website. Personal data that can be collected at the time of using our services of the user or afterwards, are the following:

Name (mandatory)
Email address (mandatory)
Telephonenumber (mandatory)
date of birth (only mandatory when using specific services)
passport information (only mandatory when using specific services)

Club Villamar does not always collect the age or the date of birth of its users. Club Villamar is only addressed to users above 18 years old. If the user is under age he should use our services through someone above the age of 18. Additionally, users may be asked to upload their passport information, including adres, date, age and travelcompanions. This information is required by Spanish law and will only be used to inform the Spanish police at the time of check-in. After your stay, this information will be deleted from our systems. Any information received from Club Villamar in the various Contact forms available in the Website will only be used with the purpose of solving inqueries, suggestions or claims sent from the users in the Website. Also, personal data included on the reservation form, Club Villamar will only use for the purpose of answering when necessary. Personal data will be stored during the period required for the compliance with the purpose for which the data was collected and, afterwards, during the periods required by applicable regulations.

2. USE OF COOKIES

The Website uses cookies to facilitate and customize user navigation through the Website. A cookie is a small piece of text that web sites you visit send to the browser to allow the web site to remember information about your visit.  Club Villamar uses cookies to remember preferences such as your language, increasing the relevancy of the ads you see and count the number of visitors on pages. Club Villamar cookies help provide additional functionality to the Website and help analyze the Website usage more accurately. For instance, the Website may set a cookie on the user’s browser that prevents the user from having to remember and then enter a required field more than once during a visit to the Website. On most web browsers, users will find a "help" section on the toolbar. Club Villamar refers to this section for information on how to receive notification when receiving a new cookie and how to turn cookies off.

What kind of cookies uses Club Villamar?

We use our own cookies with the sole purpose of providing you an enjoyable navigation such as remembering the language in which you prefer to browse the site or session information to allow you access your personal preferences on Club Villamar. Club Villamar does not use own cookies with advertising purposes, nor to associate browsing data with individuals that have not been previously identified.

We also use third party cookies, Google Analytics and Google AdSense.

Google Analytics cookies are statistical means to measure web traffic to help us learn what pages are most visited and allow us to identify which parts of the site we need to improve. Google has detailed and updated information on these cookies: http://www.google.es/intl/es/analytics/privacyoverview.html We also use Google AdSense. Google AdSense cookies have the primary objective of showing ads relevant and of interest to the user. For further information on AdSense cookies visit: https://www.google.com/intl/es/policies/technologies/ads/ This Website also has access to the IP address with which each user accesses the Website. The IP address with which each user accesses the Website may be different each time. Additionally, different users can share a single IP address. Even though Club Villamar does not and will not attempt to associate the IP address with specific individuals, accessing IP addresses could be regarded as a processing of personal data given the possibility to identify the individual to which an IP address is associated (more a theoretical than an actual possibility). Consequently, according to the applicable data protection law, this Privacy Policy will apply.

How to disable cookies in your browser

Browsers allow you to configure the acceptance or rejection of cookies. These settings depend on each browser but you can usually find them in the "Options" or " Preferences" on the browser’s main menu. For further information, click here.

3. YOUR PERSONAL DATA IS YOURS

The information provided by the users will never be available to other Website users and will never be shared with third parties. Club Villamar does not use your personal data otherwise then providing the service you choose for. Club Villamar will never sell, share, or communicate your personal information.

Your Rights

You can request to delete, update or correct your personal information. You also have the right to object to direct marketing. You can easily start the request process by sending an email to info@clubvillamar.com You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation ("GDPR"), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

Right to Lodge a Complaint

In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint by sending an email to info@clubvillamar.com or with the competent data protection authority.

4. GENERAL AND CONTACT INFORMATION

The processing of personal data by Club Villamar is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Club Villamar, the data controller, is registered in the Chamber of Commerce of Curacao number 95674, with tax number 102.099.662 and its offices are located at E Commerce Park Vredenburg, Unit C12, PO Box 6214, Willemstad, Curacao Club Villamar may be contacted in the following email address: info@clubvillamar.com